Terms Of Services

Last Updated: December 23, 2025

Overview

This website is owned and operated by WILA AND FELIX SOLUTION LLC. Throughout this website, the terms “we”, “us”, and “our” refer to WILA AND FELIX SOLUTION LLC. By accessing this website, including all available information, tools, and services, you agree to comply with and be bound by all terms, conditions, policies, and notices stated herein.

By visiting our website and/or purchasing any products from us, you engage in our “Service” and agree to be legally bound by these Terms of Service, including all policies referenced throughout this website.

Please review these Terms carefully before using our website. If you do not agree with these Terms, you may not access or use our Services.

We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.

Business Information
Company Name: WILA AND FELIX SOLUTION LLC
Website: wilaandfelixshop.com
Business Address: 12613 somerset oaks stOrlando, FL 32828 United States
Customer Support: [email protected]
Shipping Area: Continental United States
Standard Delivery: 5–11 Business Days
SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you have obtained appropriate consent for any minor dependents using this website.

You may not use our products or services for any unlawful purpose, nor violate any applicable laws, regulations, or intellectual property rights.

Transmission of malicious software, viruses, worms, or destructive code is strictly prohibited.

Any violation of these Terms may result in immediate termination of access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any lawful reason.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our prior written consent.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Information on this website is provided for general informational purposes only. We do not warrant that all information is accurate, complete, or current.

Historical information may be included for reference purposes only. We reserve the right to modify content at any time without obligation to update prior information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices may change without notice. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities.

Returns and exchanges are governed by our Returns Policy.

We make reasonable efforts to display products accurately; however, colors and appearance may vary depending on individual device settings.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order if inaccurate billing, shipping, or payment information is provided or if fraudulent activity is suspected.

You agree to provide accurate, complete, and current purchase information for all transactions.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools on an “as is” and “as available” basis, without warranties or liability.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their content, accuracy, or business practices.

SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

Any comments, suggestions, feedback, or submissions provided by you may be used by us without restriction.

You agree not to submit unlawful, misleading, defamatory, or rights-infringing content.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders when necessary.

SECTION 12 – PROHIBITED USES

You may not use the website for unlawful purposes, to violate intellectual property rights, transmit malicious software, collect personal data without authorization, or interfere with website security.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

All services and products are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties and shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from use of the Service.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless WILA AND FELIX SOLUTION LLC, its affiliates, employees, agents, and service providers from claims arising from your breach of these Terms or violation of applicable laws.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party. We may terminate access to the Service if these Terms are violated.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and WILA AND FELIX SOLUTION LLC regarding use of the website and supersede prior agreements.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United States.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to modify these Terms at any time. Continued use of the website constitutes acceptance of any revisions.

SECTION 20 – RETURNS POLICY

We accept returns for both defective and non-defective products. Return and exchange requests must be submitted within 30 days of delivery.

Returned products must be in new or slightly used condition.

To request a return or exchange, contact [email protected] and provide:

  • Order number
  • Item(s) being returned or exchanged
  • Reason for the request
  • Photos when requested by our support team

Returns are processed by mail. A free return label will be provided. No restocking fees apply.

Exchanges are accepted within the same 30-day return period.

SECTION 21 – ORDER CANCELLATION

Orders may be canceled within 12 hours of placement by contacting [email protected].

Once an order has entered processing or shipment preparation, modifications or cancellations may no longer be possible.

Approved refunds for canceled orders will be issued to the original payment method within 10 business days.