Privacy Policy

Last Updated: December 23, 2025

Overview

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and responsibly.

This Privacy Policy describes how WILA AND FELIX SOLUTION LLC (“we”, “us”, or “our”) collects and processes your personal information through wilaandfelixshop.com, including websites, products, and services that reference this Privacy Policy.

By using our website or services, you consent to the practices described in this Privacy Policy.

Business Information

This website is operated by WILA AND FELIX SOLUTION LLC and serves customers in the United States. Customer support is provided exclusively via email at [email protected].

Personal Information We Collect

We collect personal information in order to provide and continually improve our products and services.

Information You Provide to Us
We receive and store information you provide when you access our website, place an order, contact customer support, subscribe to communications, or otherwise interact with our services. You may choose not to provide certain information, although doing so may limit access to some features.

Automatic Information
We automatically collect certain information about your device and interactions with our website, including browser information, IP address, pages visited, referral sources, and usage data through cookies and similar technologies.

Information from Other Sources
We may receive information from payment processors, shipping carriers, analytics providers, fraud prevention services, and other third-party partners to help fulfill orders, improve service accuracy, and maintain security.

How We Use Your Personal Information

We use personal information to operate, provide, develop, and improve our services, including to:

• Process and deliver orders
• Process payments and provide customer support
• Provide, troubleshoot, and improve website functionality
• Personalize content and shopping experiences
• Communicate regarding orders, services, and promotional offers
• Comply with legal and regulatory obligations
• Prevent fraud, abuse, and security threats

Cookies and Other Identifiers

We use cookies and similar technologies to improve website functionality, remember preferences, analyze performance, and enhance user experience.

Most web browsers allow you to manage cookie preferences through browser settings. Disabling cookies may affect the availability or functionality of certain website features.

We may also use third-party technologies such as analytics and advertising services, including Google services, which collect information according to their own privacy policies.

Sharing of Personal Information

We do not sell your personal information.

We may share information only when necessary to operate our business, including with:

• Payment processors and financial service providers
• Shipping carriers and order fulfillment partners
• Analytics, marketing, and customer support providers
• Professional advisors and legal representatives
• Government agencies or regulatory authorities when required by law
• Successor entities in connection with mergers, acquisitions, or asset transfers

All authorized service providers are required to protect personal information and use it only for approved business purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Payment transactions are processed in accordance with applicable PCI DSS standards. While we strive to maintain appropriate safeguards, no system can guarantee absolute security.

Your Choices

You may choose not to provide certain information and may manage cookies through browser settings.

Where permitted by applicable law, you may request access to, correction of, or deletion of your personal information by contacting us.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page together with an updated effective date.

For more information regarding cookies and similar technologies, please review our Cookie Policy where available.

Contact Information

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Company Name: WILA AND FELIX SOLUTION LLC
Website: wilaandfelixshop.com
Business Address: 12613 somerset oaks stOrlando, FL 32828 United States
Email: [email protected]