Terms of Service

Last Updated: April 23, 2026

Welcome to Wilaandfelixshop. These Terms of Service ("Terms") govern your access to and use of the Wilaandfelixshop website and any purchases made through it. Please read these Terms carefully before using our website or placing an order.

By accessing or using this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you should discontinue use of the website immediately.

1. Acceptance & Eligibility

By accessing or using the Wilaandfelixshop website, you agree to comply with these Terms of Service and all applicable laws and regulations.

To use this website and place orders, you must:

Be at least 18 years of age, or the legal age of majority in your state of residence.
Have the legal capacity to enter into a binding agreement.
Use the website only for lawful purposes.

You agree not to use the website in any manner that violates applicable laws or infringes upon the rights of others.

2. Products, Pricing & Payment

All products offered on this website are subject to availability.

Descriptions, specifications, pricing, images, availability, and other information displayed on the website may be updated, modified, or discontinued at any time without prior notice.

Product photographs and images are provided for illustration purposes. Minor differences in color, size, appearance, or presentation may occur.

Unless otherwise stated, all prices are listed in U.S. Dollars (USD). Applicable taxes will be collected where required by law.

Payment must be successfully authorized before an order enters processing.

Although we strive for accuracy, pricing or typographical errors may occasionally occur. Wilaandfelixshop reserves the right to correct such errors at any time. If an order is affected by an incorrect price or listing error, we may cancel the order and issue a refund for any payment received.

3. Orders

Submitting an order does not constitute acceptance of that order.

Wilaandfelixshop reserves the right to refuse or cancel any order at its sole discretion, including but not limited to circumstances involving:

Inventory shortages
Payment authorization failures
Suspected fraudulent activity
Pricing or listing errors
Shipping restrictions

If we are unable to fulfill an order, the customer will be notified and any eligible payment received will be refunded.

Customers may request cancellation before an order has entered processing or shipment. Once processing has begun, cancellation requests may no longer be approved. Any approved refund will be issued to the original payment method used for the purchase.

4. Shipping & Returns

Wilaandfelixshop ships orders only to addresses located within the United States.

Estimated delivery times are provided for convenience only and are not guaranteed. Delivery may be delayed due to severe weather, carrier delays, holidays, or other circumstances beyond our reasonable control.

Returns, exchanges, and refunds are governed by our separate Return & Refund Policy. Customers are encouraged to review that policy before placing an order to understand the applicable requirements and procedures.

5. Intellectual Property

All content available on this website, including but not limited to logos, trademarks, text, graphics, images, product descriptions, website design, software, digital content, and other materials, is owned by or licensed to WILA AND FELIX SOLUTION LLC and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, modified, republished, transmitted, displayed, or otherwise used without prior written permission from WILA AND FELIX SOLUTION LLC.

6. Acceptable Use

By using this website, you agree not to:

Use the website for any unlawful purpose.
Attempt to gain unauthorized access to the website or its systems.
Upload, transmit, or distribute malware or other harmful code.
Interfere with the functionality, availability, or security of the website.
Copy, scrape, reproduce, or distribute website content without authorization.
Infringe upon the intellectual property or other legal rights of WILA AND FELIX SOLUTION LLC or any third party.

Any violation of these Terms may result in suspension or termination of access to the website where permitted by law.

7. Disclaimers, Limitation of Liability & Indemnification

The website and all services provided through it are offered on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, WILA AND FELIX SOLUTION LLC disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

To the fullest extent permitted by law, WILA AND FELIX SOLUTION LLC shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to the use of the website or any purchase made through it.

The total liability of WILA AND FELIX SOLUTION LLC for any claim arising out of or relating to an order shall not exceed the total amount paid by the customer for the applicable order.

You agree to indemnify, defend, and hold harmless WILA AND FELIX SOLUTION LLC, its owners, officers, employees, affiliates, and service providers from and against any claims, damages, liabilities, losses, costs, or expenses arising from:

Your violation of these Terms;
Your misuse of the website;
Your violation of applicable laws; or
Your infringement of any third-party rights.

8. Governing Law, Disputes & Changes to These Terms

These Terms of Service are governed by the laws of the United States and the laws of the state in which WILA AND FELIX SOLUTION LLC operates, without regard to conflict of law principles.

Before initiating formal legal proceedings, both parties agree to make a good-faith effort to resolve any dispute through informal negotiations.

If a dispute cannot be resolved informally, it shall be resolved through binding arbitration where permitted by applicable law. Nothing in these Terms prevents either party from bringing an eligible claim before a small claims court where such proceedings are permitted.

Wilaandfelixshop reserves the right to update or modify these Terms at any time. Any changes become effective upon publication on this website. Continued use of the website after revised Terms are posted constitutes acceptance of those changes.

9. United States Sales Only

Wilaandfelixshop sells and ships products exclusively within the United States.

Orders requesting shipment outside the United States are not accepted.

These Terms of Service apply solely to customers who access the website and purchase products for shipment within the United States.

10. Contact Information

Store Name: Wilaandfelixshop

Legal Business Name: WILA AND FELIX SOLUTION LLC

Website: https://wilaandfelixshop.com

Email: support@wilaandfelixshop.com

Phone:

Business Address:
12613 Somerset Oaks St
Orlando, FL 32828
United States

Support Hours:
Mon–Fri, 9:00 AM – 5:00 PM EST

If you have any questions about these Terms of Service or would like clarification before placing an order, please contact our customer support team. We are happy to assist you and help ensure you have a clear understanding of our terms before making a purchase.